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What if customer has multiple meters?
A relatively small minority of customers have multiple electric meters, each with their own tariff. Each one has its own kWh usage and load profile. SolarNexus ONLY supports the input and analysis of…
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Why do the post-project electric bills escalate more than the given electric inflation rate?
When calculating post-project electric bills, you have to take into account the expected year over year degradation in PV system output. Meaning that in addition to the increase in electric rates,…
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Why Are SolarNexus Bill Estimates Different than Historic Actuals?
SolarNexus uses Genability's bill calculation services to project the expected before and after electric bill amounts IN THE FUTURE. So you should never expect bill calcs to match past bill amounts.…
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How do I enter peak demand from customer utility bills?
For tariffs that have demand charges, SolarNexus will estimate monthly peak demand based on usage. However, this estimate can often be far off from actual peak demand.…
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Why is there no D-CARE NEM 2.0 rate for SCE?
As of April 2019, there is no longer a separate post-solar rate schedule for D-CARE in SolarNexus. To apply the CARE discount: 1. Select the post-solar tariff (e.g. TOU-4-9PM) 2.…
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Utility Bill Calcs on California's NEM 2.0
As California's investor owned utilities have been transitioning to new Net Energy Metering 2.0 rates, we often get questions about how this affects utility bill calculations and resulting savings.…
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What is "Supply Rate" when inputting customer energy use?
A tariff may have a "Supply Rate" which is the cost per kWh of energy for your individual customer. In deregulated markets like Texas, customers can buy their energy from one of many providers,…